Yes, you do.
Even if you think you know what Facebook and Twitter are.
For about three years I’ve been managing up to 10 social networks/microblogs/blogs for a big organization (naming no names). Before I took on the role of a social media manager, the organization had NO presence on social networks. Yes, you’ve heard me – no Facebook, no Twitter, no LinkedIn… Nada!
Now, the organization is represented on more than 10 social networks and holds a strong position on Facebook and Twitter with thousands of followers… But as every day shows, the strong positioning of the organization in the social media space, does not mean that its management, actually, knows what these social networks are, how they work and so on….As a matter of fact, some of them still think that a twit can hold a 500-word text and that one can go back to the twit that was sent a few days ago and edit it. Hmm, how would I explain it again that it’s impossible to do so with a twitter? 

